Product Managers and UX

Torresburriel Estudio
4 min readMay 24, 2023

In the world of technology, the role of a Product Manager (PM) is crucial for the success of any digital product, and we have discussed in previous occasions the differences between Product Managers and Product Owners.

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A good PM should not only lead the product development and launch process but also have a solid understanding of user experience (UX) in order to design and manage successful products.

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In this article, we will focus on the importance of UX for a PM and the skills they should possess to carry out their job successfully. We will explore the key knowledge areas that a PM should have in UX, as well as their specific responsibilities in the product development process.

What does a Product Manager need to know about UX?

A Product Manager should have a solid understanding of user experience (UX) in order to design and manage successful products. Some of the key knowledge areas that a Product Manager (PM) should have in UX are as follows:

  • Knowledge of UX design principles: A Product Manager should understand the fundamental principles of UX design, such as usability, accessibility, information architecture, and user-computer interaction.
  • Understanding user needs: It’s important for a PM to have the ability to understand user needs and how they are reflected in the design and functionality of the product.
  • Ability to conduct user research: A PM should be able to design and conduct user research to better understand the needs and desires of users.
  • Familiarity with user-centered design methodology: The PM needs to be familiar with user-centered design methodology, which focuses on the user experience as the primary factor in creating successful products.
  • Ability to make informed design decisions: The PM should have the ability to make informed design decisions based on understanding users and UX principles.
  • Skill to effectively communicate the product vision: The PM should be able to effectively communicate the product vision and UX goals to the entire development team and other stakeholders involved in the project.
  • Staying up-to-date with UX trends: It’s important for a PM to stay updated with UX trends to ensure that the product meets the expectations of the end-users.

In conclusion, a good Product Manager must have a solid understanding of UX in order to design and manage successful products. This includes comprehending UX design principles, user needs, conducting user research, user-centered design methodology, making informed design decisions, effectively communicating the product vision, and staying updated with UX trends.

What specifically does a product manager do?

A Product Manager is responsible for leading the process of developing and launching a successful product. The PM works closely with a cross-functional team that includes designers, developers, engineers, marketing specialists and other members of the product team.

A Product Manager specifically focuses on the following responsibilities:

  • Defining product vision and strategy: The PM is responsible for defining the product vision and strategy, ensuring alignment with the company’s objectives.
  • Market research: The PM conducts market research, user research, and competitive analysis to understand market needs and determine how the product can meet those needs.
  • Defining product features: The PM is responsible for defining the product features and ensuring they are useful, usable, and desirable for users.
  • Prioritizing product features: The PM prioritizes product features based on user importance and overall product strategy.
  • Product lifecycle management: The PM manages the product lifecycle from development to launch and then continuously monitors and optimizes the product.
  • Collaboration with the team: The PM works closely with cross-functional teams to ensure the product is being developed according to specifications and vision.
  • Communication with stakeholders (internal and external): The PM regularly communicates the product vision, strategy, and progress to stakeholders, including team members, management, and customers.

In summary, the role of a Product Manager is crucial in the process of developing and launching a successful product. To do so, the PM must have a solid understanding of user experience (UX) and be knowledgeable about UX design principles, user needs, user research, user-centered design methodology, informed design decision-making, effective communication of the product vision, and staying updated with UX trends.

Additionally, the PM must lead the product development and launch process, define the product vision and strategy, conduct market research, define and prioritize product features, manage the product lifecycle, collaborate closely with the team, and communicate effectively with stakeholders.

With a PM who has a holistic understanding of the product creation process and a well-defined strategy, the success of the product is more likely.

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Torresburriel Estudio

User Experience & User Research agency focused on services and digital products. Proud member of @UXalliance