New UX-PM Certification in ResearchOps
Designing with a people-centered focus isn’t just about good intentions — it’s about making decisions based on real knowledge. And that knowledge is built through research.
However, when research ends up consuming more energy on logistics than on listening to users, something isn’t working. We’ve seen it: recruitment processes improvised every time, scattered tools, data we can’t locate or retrieve. That not only slows projects down, it also demotivates teams.
This is where ResearchOps comes in. The discipline is dedicated to organizing, structuring, and streamlining everything that surrounds UX research. Its purpose is simple: let teams focus on getting valuable insights without getting trapped in operational chaos.
It’s not about doing more research, but about doing it sustainably, aligned with product goals and adapted to each organization’s reality.
When research becomes a burden
Do any of these sound familiar?
- Research stalls because administrative tasks drain time and focus.
- You’d like more people to participate in studies, but the processes don’t scale.
- Insights never reach the people making product or business decisions.
- Every new study starts from scratch, with no shared methodology or tools.
- Product or marketing teams struggle to see the value of talking to users.
- You know UX maturity needs to rise but don’t know where to start.
If you recognized yourself in at least two, you probably need a more structured approach. ResearchOps can help you build a solid foundation so research stops being a constant struggle and becomes a natural part of everyday work.
What you’ll learn in this new ResearchOps Certification
In this international UX-PM Certification, we focus on the factors that make continuous, meaningful research possible. Beyond methods or techniques, we want you to understand how to organize, scale, and facilitate research from the inside.
We’ll cover concrete topics such as:
- Mapping current research processes in your team, identifying bottlenecks, gaps, or opportunities.
- Defining roles, tools, and workflows that support ongoing studies.
- Easing access to research: participants, storage, and reuse of learnings.
- Applying ResearchOps principles to your context, with the resources and culture you have today.
- Involving other areas (product, marketing, business) so research connects directly with decision-making.
We combine practical content, reflection sessions, and expert guidance, backed by the experience Torresburriel Estudio has gained from years of real-world projects and endorsed by the UXalliance.
Who is this certification for?
This certification is for anyone who wants user research to stop depending on goodwill and become a continuous, organized, accessible practice.
It’s especially aimed at:
- UX professionals who research but need a system that won’t collapse with every new project.
- Product Owners who want to incorporate the user’s voice without relying on improvised processes.
- Design, marketing, or business teams seeking to make better use of existing insights.
- People advancing UX maturity who need tools to sustain it over time.
Would you like to apply these principles in your team?
User research shouldn’t be a burden or something done “when there’s time.” It should be a standard part of how we design products.
In this certification you’ll work with real examples, concrete tools, and support from those who have already walked this path. Most importantly, you’ll do it tailored to your context, timelines, and needs.
The UX-PM ResearchOps Certification is part of our training offering at UX Learn, the learning platform from Torresburriel Estudio.
NOTE: This training, provided in Spain by UX Learn (the learning platform of Torresburriel Estudio), is only available in Spanish.
You can see all the details and reserve your spot here.
This is a translation of the following article from our corporate website:
